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IDProjectCategoryView StatusLast Update
0002006T99X171.00 SKB EagleSWpublic2024-10-31 16:00
Reporter(ALTech) Younkwang Jung Assigned To(SW) Kinbay Wu Due Date2024-10-29 14:10
PrioritynormalSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0002006: [Smart3][Netflix] Request to confirm the operation of RCU hot keys in Netflix app
DescriptionHi Kinbay

SA02 RCU has three hot keys (SA02RCU.PNG)
- NETFLIX : run Netflix app
- B Play : run B Play app ( B_Play.png )
- Apple TV+ : run Apple TV+ app ( AppleTv.png )
"B Play" or "Apple TV+" hot key is currently not working while Netflix app is running.

There is a request for confirmation from SKB.
If "B Play" or "Apple TV+" hot key works while Netflix app is running, please check if there is a problem with the NTS.

Please check it
Thank you
YK.Jung
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Users monitoring this issue

User List (ALTech) Jong-Hwa JUNG , (ALTech) JunGyu Kim , (ALTech) Sangmin Choi , (ALTech) SY Yoon , (ALTech) Wooshin Kang , (Sales) Miya Wang , (SW) Kerwin Chen

Activities

(ALTech) Younkwang Jung

2024-10-28 13:13

developer  

AppleTv.png (2,468,873 bytes)

(ALTech) Younkwang Jung

2024-10-28 13:13

developer  

B_Play.png (1,494,946 bytes)

(ALTech) Younkwang Jung

2024-10-28 13:13

developer  

SA02RCU.PNG (304,079 bytes)

(SW) Kinbay Wu

2024-10-28 14:49

developer   ~0016900

Hi YK,
 
Please provide the logcat and dmesg logs.
I haven't the RCU to duplicate it.
 
BR,
Kinbay

(ALTech) Younkwang Jung

2024-10-28 16:46

developer   ~0016902

Hi Kinbay

I think this can be checked without this RCU.

That is ,
When the Netflix app is running
If tester switch from a Netflix app to another app using a Hot keys
Please check if it is a problem with NTS.

Thank you
YK.Jung

(ALTech) Younkwang Jung

2024-10-28 17:45

developer   ~0016903

Hi Kinbay

I have received an additional request not to ask Netflix directly about this.
Please check and review the test case of NTS.

Thank you
YK.Jung

(ALTech) Younkwang Jung

2024-10-29 11:30

developer   ~0016906

Hi Kinbay

By when can I get feedback ?

Thank you
YK.Jung

(SW) Kinbay Wu

2024-10-29 11:46

developer   ~0016907

Hi YK,
 
We found the test case about this.
NTS has the rule as shown in the attached screenshot.
 
BR,
Kinbay
image.png (376,172 bytes)

(ALTech) Younkwang Jung

2024-10-29 12:23

developer   ~0016909

Hi Kinbay

Thank you for update

YK.Jung

Issue History

Date Modified Username Field Change
2024-10-28 13:13 (ALTech) Younkwang Jung New Issue
2024-10-28 13:13 (ALTech) Younkwang Jung Status new => assigned
2024-10-28 13:13 (ALTech) Younkwang Jung Assigned To => (SW) Kinbay Wu
2024-10-28 13:13 (ALTech) Younkwang Jung File Added: AppleTv.png
2024-10-28 13:13 (ALTech) Younkwang Jung File Added: B_Play.png
2024-10-28 13:13 (ALTech) Younkwang Jung File Added: SA02RCU.PNG
2024-10-28 13:14 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2024-10-28 13:14 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2024-10-28 13:14 (ALTech) Younkwang Jung Issue Monitored: (ALTech) Wooshin Kang
2024-10-28 13:14 (ALTech) Younkwang Jung Issue Monitored: (ALTech) Sangmin Choi
2024-10-28 13:14 (ALTech) Younkwang Jung Issue Monitored: (ALTech) Jong-Hwa JUNG
2024-10-28 13:38 (ALTech) Younkwang Jung Issue Monitored: (Sales) Miya Wang
2024-10-28 13:38 (ALTech) Younkwang Jung Issue Monitored: (SW) Kerwin Chen
2024-10-28 14:49 (SW) Kinbay Wu Note Added: 0016900
2024-10-28 16:46 (ALTech) Younkwang Jung Note Added: 0016902
2024-10-28 16:46 (ALTech) Younkwang Jung Due Date 2024-10-28 14:10 => 2024-10-29 14:10
2024-10-28 17:45 (ALTech) Younkwang Jung Note Added: 0016903
2024-10-29 11:30 (ALTech) Younkwang Jung Note Added: 0016906
2024-10-29 11:46 (SW) Kinbay Wu Note Added: 0016907
2024-10-29 11:46 (SW) Kinbay Wu File Added: image.png
2024-10-29 12:23 (ALTech) Younkwang Jung Note Added: 0016909
2024-10-31 16:00 (ALTech) Younkwang Jung Status assigned => closed
2024-10-31 16:00 (ALTech) Younkwang Jung Resolution open => fixed